About Us

Acweekly INC., located in San Diego, USA, was founded in 2017.

In principle, with the attitudes "creating products in the spirit of craftsmanship, repaying customers with good service, and achieve mutual benefit and win-win results with customers", based on the principle of upholding this, won a large number of partners all around the world.

"Stay true to the original self" is the cultural soul and spiritual pillar that Acweekly has been pursuing. "Never forget why you started, and your mission can be accomplished." is "Customer - centered, Striving-‘oriented,, driven by independent innovation" the core values.

Win-win cooperation, constant innovation, and strict control of product quality to create stylish, safe and high-quality health electronic cigarette products are the unchanged purposes.

COMPANY VISION:

To be the leading company in Ecig field, providing high quality products.

COMPANY MISION:

Customer first, safe and reliable, good service, win-win cooperation

Return Policy:

You can purchase items from ACWEEKLY with confidence as every item we sell comes with our highest recommendation. If you are not completely satisfied or the item isn’t what you expected, just return it to us within 30 days along with sales receipt. The product must be in new condition and with its original packaging.

Note: If your original order qualified for free shipping, you may be issued a full refund less our original shipping costs.

Damage in Shipment:

Please examine your order immediately upon receipt for any damage. All instruments and accessories are examined and verified to be in perfect condition when packed. All packaging is according to the standards of the prevailing carrier. Regardless of the appearance of the carton, any instrument or accessory received in a damaged condition has occurred while in transit and must be reported at once to the carrier. 

If your order was shipped via UPS or FedEx, please contact your local UPS or FedEx office immediately. They will need your name and address, along with our name and shipper ID number. This information appears on the carton label. Please retain the carton, packaging, and damaged contents for UPS inspection. UPS will make arrangements to inspect and return the merchandise to us. Then contact a service representative of ACWEEKLY to assist you with product replacement. All claims must be filed within 5 days after the receipt of order. Please follow the above instructions, as they are for your protection.